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LEGAL DOCUMENT

Terms & Conditions

Effective Date: 01.08.2025 | Last Updated: 25.11.2025

At Hair Mastery, we are committed to delivering high-quality education and value through our online courses and digital content. Your privacy and trust are important to us. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

1

What Information We Collect

a) Personal Information You Provide

  • Name
  • Email address
  • Billing/shipping address
  • Phone number (optional)
  • Payment details (securely processed via third-party providers)

b) Automatically Collected Data

  • IP address
  • Browser and device information
  • Pages visited and time spent on site
  • Referring website

c) Course & Account Activity

  • Courses enrolled
  • Learning progress and completion status
  • Comments, reviews, and interactions

d) Cookies & Tracking

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Track usage analytics

You can disable cookies in your browser settings, though this may affect site functionality.

2

How We Use Your Information

We use your data to:

  • Deliver course access and learning content
  • Process payments and provide receipts
  • Send important updates or promotional offers (you can unsubscribe anytime)
  • Offer customer support and respond to inquiries
  • Improve our website and course experience
  • Fulfill legal and regulatory obligations
3

Sharing Your Information

We never sell your data. We only share it with:

  • Trusted payment providers (e.g., Stripe, PayPal)
  • Course hosting tools or email service providers
  • Legal authorities (if required by law)

All third-party services are required to protect your data in accordance with applicable laws and regulations.

4

Data Security

We implement industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure servers and cloud infrastructure
  • Access control and regular security audits

While no system is 100% secure, we take every reasonable measure to protect your data. In the unlikely event of a data breach, we will notify you promptly as required by law.

5

Your Rights

Depending on your location (e.g., EU/UK under GDPR), you have the right to:

  • Access or update your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data (data portability)
  • File a complaint with a data protection authority

To exercise these rights, please contact us at: support@hair-mastery.com

6

Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in some regions). We do not knowingly collect personal information from minors.

If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

7

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

We encourage you to review their privacy policies before providing any personal information.

8

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Hair Mastery

📍 Address: Brunnenstrasse 6, 8575 Bürglen, Switzerland

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